Terms and Conditions

Please ensure that you have thoroughly read our Terms & Conditions, Privacy Policy, Returns Policy, Product Warranties, Delivery Information and Product Descriptions before placing an order as these vary between products.

All prices on this website are listed in Australian Dollars ($AU) and we reserve the right to change prices at our discretion without notification.

As many of our products are custom made, there may be some slight variation to product pictures. We may not be able to source the exact colour beads, papers, flowers or ribbons again as pictured but we will endeavour to find the closest match to your request as possible. You will be notified if there are any problems.

Once your payment has been received, orders cannot be cancelled. Modifications may be accepted within 24 hours. If you decide to make a modification once your order is being processed then additional costs may apply.

SECURITY

How Divine accepts online payments via the PayPal payment system. PayPal lets you send payments using your credit card or bank account. The advantages of using PayPal are:

• Fast – Payments are processed and accepted immediately.
• PayPal never shares information with anyone.
• PayPal guarantees 100% protection against unauthorised payments sent from your account.
• Nobody at How Divine will see your credit card details, as we do not process credit card payments, this is all done via PayPal.
• For further information regarding PayPal security, please visit their website by clicking here.

COPYRIGHT

All designs and images on this website are protected by copyright laws and are not to be used by anyone other than How Divine without our consent.

SAFETY WARNINGS

• Products on this website are not recommended for children under 3 years of age. Please supervise young children.
• Some of our products contain beads, glue, wire and ribbon and may be a choking/safety hazard.
• Keep packaging materials such as bubble wrap, cellophane, tissue paper, bags, and styrofoam away from children.

DELIVERY

• Postage and handling costs are additional to the item price.
• We post throughout Australia and also Internationally.
• We use Australia Post in most instances however a courier maybe required in some cases.
• Parcels over the value of $50 are sent via registered post, which provides tracking services & insurance to the value of $100. All other parcels (over 500g) will be sent via Australia Post regular mail with parcel tracking – this does not provide insurance, only the ability to track items.
• We will not be held liable for any damage or loss caused by any 3rd Party, therefore we advise you insure or register your items.
• If you wish to insure items over the value of $100 please contact us prior to paying for your order.
• Postage charges are not only for freight costs but packaging materials as well.
• Approximate delivery times are listed in product descriptions.
• If you require your item sooner than the estimated time frame please contact us, additional charges may apply.
• Express post is available at additional costs.

DELIVERY TIMES

Approximate delivery times are listed in item descriptions, these delivery times are for orders within Australia only, International orders will take longer. This may vary slightly depending on the size of your order and the availability of products. We will advise you ASAP if there is going to be a delay in your order.

If you need your order within these approximate time frames please contact us and we will do what we can to assist you, there may be extra costs involved for rush orders.

AVAILABILITY OF STOCK

We strive to keep our website as up to date as possible, however some items may be on back order with our supplier or be discontinued without our knowledge, if you happen to place an order with How Divine, and the item is on back order with our supplier or has been discontinued, you will be contacted ASAP and you will be entitled to a full refund or a substitute product.

SPECIALS & COUPON CODES

From time to time How Divine will put products on sale and offer coupon codes for you to use on our website to help you save money while planning your special event, Sale items are only available in the specified quantities and until sold out. Coupon codes are to be used during the checkout process for your discount to be applied.

We will notify our customers of sales and coupon codes via our newsletter, homepage and also via our facebook page, so be sure to join our newsletter and become a fan on facebook to stay up to date with the latest special offers.